PRIVACY POLICY
Effective Date: 1.09.2025
This Privacy Policy describes how Trendy Fox ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, place an order, contact us, or otherwise interact with our store.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. WHO WE ARE
This website is operated by:
Trendy Fox / Vivere Diu
Dunikowskiego 21/20
20-425 Lublin
POLAND
Email: kontakt@viverediu.com.pl
Phone: +48885409504
2. WHAT INFORMATION WE COLLECT
We may collect the following categories of personal information:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details and purchase history
- Payment confirmation details
- Account details, if you create an account
- Messages you send to us through forms, chat, email, or customer service
- Product review submissions, wishlist activity, and shopping preferences
- Device information, browser type, IP address, and approximate location
- Website usage information, including pages viewed, clicks, session activity, and referring websites
- Marketing preferences, including newsletter sign-up and interactions with promotions
We do not store full payment card numbers on our own servers. Payments are processed through secure third-party payment providers.
3. HOW WE COLLECT INFORMATION
We collect personal information in the following ways:
- Directly from you when you place an order, create an account, sign up for emails, submit a form, contact us, leave a review, or use store features
- Automatically through cookies, pixels, scripts, tags, analytics tools, and similar technologies
- From third-party providers and integrations that support our store operations, marketing, analytics, customer service, reviews, geolocation, and shopping experience
4. HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process returns, refunds, and exchanges
- Communicate with you about your order or inquiry
- Provide customer support
- Improve our website, services, and product selection
- Personalize your shopping experience
- Maintain security and prevent fraud or abuse
- Send marketing emails or promotions where permitted by law or based on your consent
- Analyze website traffic, customer behavior, and advertising performance
- Comply with legal obligations and enforce our store policies
5. THIRD-PARTY SERVICES AND STORE APPLICATIONS
To operate, improve, personalize, and market our store, we use trusted third-party service providers, Shopify apps, and integrations.
Depending on how you interact with our store, these tools may collect, process, or receive certain personal information, browsing activity, device data, and order-related data as needed to provide their services.
These tools may include services related to:
- ecommerce platform and store infrastructure
- payment processing
- shipping and logistics
- analytics and website performance
- email marketing and onsite marketing tools
- customer account and wishlist features
- product reviews and social proof tools
- geolocation and market selection tools
- customer support and live chat
- product display and shopping experience enhancements
Depending on the applications active on our store, these providers may include Shopify, Microsoft Clarity, Klaviyo, Wishlist Plus, Orbe Geolocation, Market Selector, Google & YouTube integrations, Judge.me, Shopify Inbox, Editorify Product Reviews, Genlook Try-On, Swatch King, and other similar ecommerce support tools.
These providers may process information such as:
- your name and contact details
- order and purchase information
- browsing behavior and shopping activity
- IP address and device information
- approximate location
- interactions with reviews, forms, wishlists, chat, and product pages
We use these tools to help us:
- operate and secure our store
- analyze traffic and store performance
- improve functionality and customer experience
- personalize content and product display
- support customer communication
- send marketing communications where permitted
- display customer reviews and shopping features
- support geolocation and market-based shopping experiences
6. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies, pixels, local storage, scripts, and similar technologies to operate our website and improve your experience.
These technologies may be used to:
- keep the website functioning properly
- remember your preferences and selected market
- support login, cart, checkout, and other core features
- analyze traffic and visitor behavior
- measure marketing and advertising performance
- personalize content, products, and promotions
- support features such as wishlists, reviews, chat, and product experience tools
Some cookies are essential and necessary for the website to function. Others are used for analytics, personalization, and marketing.
You can control cookies through your browser settings and, where available, through our cookie banner or privacy preferences.
7. HOW WE SHARE INFORMATION
We may share your personal information with trusted third parties only as necessary to operate our business and provide our services, including:
- ecommerce platform providers
- payment processors
- shipping and logistics partners
- email and marketing providers
- analytics and advertising partners
- customer support providers
- review and app integration providers
- fraud prevention and security providers
- legal, accounting, or professional advisors where necessary
We may also disclose information:
- if required by law, regulation, subpoena, or legal process
- to protect our rights, customers, business, or website
- in connection with a merger, acquisition, restructuring, sale of assets, or business transfer
We do not sell personal information for money. However, certain forms of advertising, analytics, or marketing-related data sharing may be considered "sharing" or targeted advertising under some U.S. state privacy laws.
8. YOUR PRIVACY RIGHTS
Depending on your state of residence in the United States, you may have certain privacy rights, including the right to:
- request access to personal information we hold about you
- request correction of inaccurate personal information
- request deletion of certain personal information
- request information about categories of data collected, used, or disclosed
- opt out of certain targeted advertising or data sharing, where applicable
- appeal a decision related to your privacy request, where required by applicable law
To exercise any of these rights, please contact us at:
Email: Kontakt@viverediu.com.pl
We may need to verify your identity before processing your request.
9. MARKETING COMMUNICATIONS
If you sign up for our newsletter or agree to receive promotional communications, we may send you information about new arrivals, offers, promotions, and store updates.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
- fulfill orders and provide services
- maintain business and tax records
- resolve disputes
- enforce agreements and policies
- comply with legal obligations
The length of time we keep information may vary depending on the type of information and the purpose for which it was collected.
11. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. CHILDREN'S PRIVACY
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so we can review and delete the information if appropriate.
13. INTERNATIONAL DATA TRANSFERS
Because some of our service providers may operate in different countries, your personal information may be processed or stored outside your state or country of residence.
By using our website, you understand that your information may be transferred to and processed in other jurisdictions where privacy laws may differ.
14. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any information.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised Effective Date.
16. CONTACT US
If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:
Trendy Fox / Vivere Diu
Dunikowskiego 21/20
20-425 Lublin
POLAND
Email: kontakt@viverediu.com.pl
Phone: +48885409504
