SHIPPING POLICY
Effective Date: 1.09.2025
Thank you for shopping with Trendy Fox. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. ORDER PROCESSING
Orders are typically processed within [Insert Processing Time] business days after payment is received.
Orders are not processed or shipped on weekends or public holidays unless otherwise stated.
Processing times may be longer during peak periods, promotions, holidays, or due to high order volume.
2. SHIPPING DESTINATIONS
We currently ship to customers within the United States and to selected international destinations, where available.
Shipping availability may vary depending on the product, supplier, and delivery location.
3. ESTIMATED DELIVERY TIMES
Estimated delivery times depend on the collection and shipping origin.
- USA collections: up to 7 business days
- Europe collections: up to 14 business days
Delivery times are estimates only and are not guaranteed.
4. SHIPPING ORIGIN
Our products are sourced from carefully selected collections in the USA and Europe. Because of this, delivery times may vary depending on the item ordered and its shipping origin.
If your order includes items from different collections or locations, they may arrive separately.
5. SHIPPING COSTS
Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion or stated on the website.
Any shipping fees shown at checkout will be displayed before you complete your purchase.
6. ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if tracking is available.
Please allow some time for tracking updates to appear after shipment.
7. DELAYS
We are not responsible for shipping delays caused by:
- carriers or postal services
- customs clearance
- weather conditions
- holidays
- incorrect or incomplete shipping addresses
- payment verification delays
- circumstances beyond our reasonable control
8. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order is delayed, lost, returned, or misdelivered due to incorrect address details provided by the customer, we are not responsible for that loss or delay.
9. LOST OR STOLEN PACKAGES
If your package is marked as delivered but you have not received it, please first check with:
- household members
- neighbors
- your building office or reception
- the shipping carrier
If you still cannot locate the package, please contact us at:
kontakt@viverediu.com.pl
We are not responsible for packages lost or stolen after confirmed delivery, but we will do our best to assist you.
10. SEPARATE SHIPMENTS
If your order contains multiple items, they may be shipped separately depending on product availability, warehouse location, or shipping origin.
You may receive more than one tracking number.
11. INTERNATIONAL ORDERS
For international orders, customers are responsible for any customs duties, import taxes, or other fees charged by their local authorities, unless otherwise stated.
International delivery times may vary and can be affected by customs processing.
12. CONTACT US
If you have any questions about shipping or delivery, please contact us:
Trendy Fox / Vivere Diu
kontakt@viverediu.com.pl
